![]() ![]() For example, dial *411002# to retrieve the call parked in spot 1002. If you are using a desk phone or IP phone, dial *41, followed by the parking spot number and the # key.For example, dial *411002 to park a call in spot 1002. Dial *41, followed by the parking spot number and the # key.You can park a call by following these instructions: A parked call can be retrieved from any device supported by Ooma Office. Call ParkĬall Park will “park” a call in a designated parking spot. If you have multiple calls on hold, you will need to select which call to transfer by pressing its corresponding line button. To perform this type of transfer, press the xferLx softkey when you have an active call and a second call on hold. This is not the same thing as a conference call since you will no longer be part of the call after the transfer. If you have two calls on the line, you can transfer one of these calls to the other to connect the two callers. Transferring a held call to an active call Attended transferĮnter the extension or number that you wish to transfer to, and then wait until the second party answers. Press the xfer softkey during a call to place the call on hold.Įnter the extension or number that you wish to transfer to, and then wait until you hear a ring-back tone. Press the bxfer softkey to place the active call on hold.Įnter the extension or number that you wish to transfer to, and press the dial softkey. Select the call that you wish to conference in, and then press the join softkey to conference the two calls together. Press the join softkey to bring up a list of active calls that are on other lines. When the second party picks up, press the conf softkey to join the calls together. Press the hold key to place the active call on hold.Įnter the second number that you wish to call and press dial. Three-way call conferencing If you have one active call and wish to dial a new number If there are multiple calls, use the up and down buttons to select the desired call and then press the hold key. Press the hold key again to resume the call. Press the hold key during a call to place a call on hold. Press the mute key again to unmute the call. When you have found the number that you wish to delete, press the delete softkey. When you have found the number that you wish to call, press the dial softkey. Answered Calls: The caller ID of the last 60 answered calls.Redial List: The last 60 numbers dialed from your phone.You can view your calling history by following these instructions: Hang up the handset or, if you are using the speakerphone, press the speakerphone key to end a call. Press the reject softkey while the phone is ringing. Pick up the handset or press the speakerphone key while the phone is ringing. Select the call that you wish to return, and then press the dial softkey. To bring up a list of your most recent missed calls, press the miss softkey. You may return the most recent missed call by pressing the lcr softkey. If you have a missed call, you will see a notification on the LCD screen. You may need to press the navigation pad to the right to toggle your softkeys in order to find this option. Last call receivedĭial the last call received by pressing the lcr softkey. Select the desired number, and then press the dial softkey or the speakerphone key. Press the redial softkey to bring up a list of recently dialed numbers. If you would like to use the speakerphone, press the speakerphone key while the handset is still on the hook and then enter the number. Pick up the handset and enter the phone number or extension that you would like to dial. ![]() ![]() Transferring a held call to an active call.If you have one active call and wish to dial a new number. ![]()
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